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FREQUENTLY ASKED QUESTIONS

What kind of materials can I recycle with Imagined Earth?

  • Aluminium Cans
  • Steel Cans
  • #1 PET plastic bottles

All containers must be dry and free of dirt.

We cannot accept the following types of containers because they are not included in the beverage container recycling program:

  • Glass
  • Used Oil cans
  • Cans or bottles that contain hazardous liquids
  • Coffee Cups
  • Polystyrene

How do I recycle with Imagined Earth?

  1. Locate a RVM
  2. Press Start 'recycling' on screen & slot will open
  3. Insert empty can or plastic bottle into slot (can repeat with up to 30 bottles or cans)
  4. Once completed, press 'Get Now'
  5. Enter cell phone number & press 'Confirm'
  6. View and confirm your recycling summary
  7. Don't forget to REGISTER to start earning points

How do I know I'm getting the correct value for my recycling materials?

1 x Recyclable Packaging Item = 1 x Point.

Where can I find Imagined Earth RVMs?

Click here to find the location and hours of operation of our RVMs.

Do I need to separate the type of container whilst making a deposit?

NO. Our RVMs will accurately recognise the can or bottle you are depositing.

What are your hours of operation?

Hours of operation and specific services offered vary by location. Click here to find a convenient Imagined Earth RVM location near you.

How do I report a problem with one of the Imagined Earth RVMs?

We apologize for the inconvenience and you may contact our customer service team by clicking here or by calling us at (+27) 76 736 8687 for additional service – we will contact you in 48 hours.

Do I need to keep my cans and bottles clean, dry and free of dirt?

YES. Moisture and dirt place unnecessary strain on the RVM and the cleanliness of the RVM locational placement. Cans and bottles will be rejected if there is moisture and dirt present.

Is there an expiration date on my Imagined Earth Points?

NO. Your points are yours to keep and use whenever you like.

Do I need to flatten or crush my can and bottles?

NO. In order to use a RVM, you must keep your containers whole so the machine can recognize the container type.

Do I need to remove bottle caps?

NO. You do not need to remove caps from cans and bottles.

HOW CAN I REDEEM POINTS?

It's super simple - register on our website and creating a profile. You can manage and use your points through this portal by entering various competitions. A minimum number of points will be allocated for entry into each competition but there are no limits on the number of times you can enter.

Remember, the more you recycle, the more points you get! It's that easy!
Check out our competitions page to enter.